[{"_1":2,"_757":-5,"_758":-5},"loaderData",{"_3":4},"en-layout",{"_5":6,"_7":-7,"_8":9,"_745":746},"locale","en","urlParam","i18nStore",{"_6":10},{"_11":12},"translation",{"_13":14,"_33":34,"_37":38,"_47":48,"_67":68,"_172":173,"_188":189,"_210":211,"_235":236,"_266":267,"_303":304,"_307":311,"_305":472},"meta",{"_15":16,"_17":18,"_19":20,"_21":22,"_23":24,"_25":26,"_27":28,"_29":30,"_31":32},"homeTitle","BeenStay - Best Vacation Rental & Airbnb Management Services | Starting at 5%","homeDescription","Professional vacation rental management starting at just 5% commission. Smart pricing, 24/7 guest support, and expert management to maximize your rental income. 50% lower fees, 20% more revenue.","homeKeywords","vacation rental management, airbnb management, property management, rental management services, vacation home management, short term rental management, airbnb property manager, vacation rental software, rental income optimization","termsOfServiceTitle","Terms of Service - BeenStay","termsOfServiceDescription","Terms of Service for BeenStay - Your Premier Property Partner","privacyPolicyTitle","Privacy Policy - BeenStay","privacyPolicyDescription","Privacy Policy for BeenStay - Your Premier Property Partner","contactUsTitle","Contact Us - BeenStay","contactUsDescription","Get in touch with BeenStay - Your Premier Property Partner. We're here to help you with vacation rental management.","common",{"_35":36},"beenstay","Beenstay","topBar",{"_39":40,"_41":42,"_43":44,"_45":46},"blog","Blog","logIn","Log in","signUp","Sign up","contactUs","Contact us","homeHeader",{"_49":50,"_51":52,"_53":54,"_55":56,"_57":58,"_59":60,"_61":62,"_63":64,"_65":66},"title","Best Vacation Rental\nAirbnb Management","subtitle","Your Premier Property Partner. Starting at 5% of revenue, bringing more revenue that easily covers the commission!","stat1Number","50%","stat1Label","Lower Fees","stat2Number","4.8+","stat2Label","Average ratings","stat3Number","20%","stat3Label","More Revenue","ctaButton","Get Started","homePricing",{"_69":70,"_71":72,"_73":74,"_75":76,"_114":115,"_144":145},"sectionTitle","BEST services meet LOWEST fees","lowPercentageDesc","for guest-ready properties","highPercentageDesc","for properties requiring setup support","standard",{"_77":78,"_79":80,"_81":82,"_83":84,"_85":86,"_112":113},"planName","Standard","planDesc","For hands-on owners who want expert help while keeping management fees low","lowPercentage","5%","highPercentage","7%","features",[87,91,94,97,100,103,106,109],{"_49":88,"_89":90},"Setup consulting & purchase List","desc","Expert guidance on property setup and furnishing recommendations to create an on-trend, guest-ready home.",{"_49":92,"_89":93},"Listing setup & promotion","Professional listing optimization and distribution across major booking platforms to increase visibility, occupancy, and revenue.",{"_49":95,"_89":96},"24/7 guest support","Round-the-clock guest messaging with rapid responses to questions and issues—typically resolved within minutes.",{"_49":98,"_89":99},"Pricing & revenue management","AI-powered pricing and revenue management, enhanced by proprietary data and daily human fine-tuning to maximize owner income.",{"_49":101,"_89":102},"Review management","Proactive review management to drive 5-star reviews, minimize negative feedback, and improve the property based on guest insights.",{"_49":104,"_89":105},"Damage protection up to $1,500","Coverage for guest-caused damage to furniture and other movable items, up to $1,500 per reservation.",{"_49":107,"_89":108},"Compliance support","Guidance on short-term rental permitting to ensure your property complies with local regulations.",{"_49":110,"_89":111},"Cancel anytime","Cancel anytime with no long-term commitments or cancellation fees.","button","Start Now","premium",{"_77":116,"_79":117,"_81":118,"_83":119,"_120":121,"_85":122,"_112":113},"Premium","Enhanced performance oversight for owners focused on maximizing returns","8%","10%","popularTag","Popular",[123,126,129,132,135,138,141],{"_49":124,"_89":125},"Everything in Standard included","Everything in the Standard package is included.",{"_49":127,"_89":128},"Dedicated performance manager","A dedicated account manager actively monitors performance and continuously refines strategy to optimize revenue.",{"_49":130,"_89":131},"Enhanced pricing & revenue management","More proactive monitoring and fine-tuning of pricing strategy, with more frequent manual adjustments to unlock additional income.",{"_49":133,"_89":134},"Enhanced review management","Review management led by an experienced manager with proactive monitoring, responses, and resolution.",{"_49":136,"_89":137},"Free professional photography","Free professional photography to showcase your property at its best and attract more bookings.",{"_49":139,"_89":140},"Damage protection up to $3,000","Expanded coverage for guest-caused damage to furniture and movable items, up to $3,000 per reservation.",{"_49":142,"_89":143},"Premium owner support","Priority communication and faster response times for seamless coordination with senior-level managers.","fullService",{"_77":146,"_79":147,"_81":148,"_83":149,"_85":150,"_112":113},"Full Service","Hands-free ownership with local, on-the-ground management at industry-low fees","15%","18%",[151,154,157,160,163,166,169],{"_49":152,"_89":153},"Everything in Premium included","Everything in the Premium package is included.",{"_49":155,"_89":156},"End-to-end property setup","Local team coordination of the full setup process, including furniture and supply purchases, assembly, deep cleaning, professional photography, and launch preparation.",{"_49":158,"_89":159},"Dedicated local managers","Trusted on-the-ground managers who serve as your local point of contact, resolve issues swiftly, and care for your property year-round.",{"_49":161,"_89":162},"Professional cleaning","Coordination of turnovers with vetted, professional cleaners after every stay to ensure a consistently guest-ready home.",{"_49":164,"_89":165},"Supply restocking","Regular restocking of guest essentials to support smooth turnovers and consistent guest experiences.",{"_49":167,"_89":168},"Repair and maintenance","Prompt coordination of repairs and ongoing maintenance through vetted local vendors to keep your property in excellent condition.",{"_49":170,"_89":171},"Routine inspections","Scheduled inspections to identify issues early, maintain quality standards, and protect the long-term value of your property.","homeWhy",{"_49":174,"_175":176,"_180":181,"_184":185},"Why Beenstay","smartPricing",{"_49":177,"_178":179},"Smart Pricing","description","Earn more with the best pricing strategy and active fine-tuning & daily adjustments.","lowestFees",{"_49":182,"_178":183},"Lowest Fees","Keep more of your rental income with the lowest fees and transparent performance tracking.","expertManagement",{"_49":186,"_178":187},"Expert Management","Enjoy expert management that protects your interests and maximizes guest satisfaction & reviews.","homeProcess",{"_49":190,"_191":192,"_65":209},"Our Process","steps",{"_193":194,"_197":198,"_201":202,"_205":206},"connect",{"_49":195,"_178":196},"Connect","Reach out and see if your property qualifies. Once approved, we'll finalize the agreement and next steps.","onboard",{"_49":199,"_178":200},"Onboard","We guide you through onboarding and help secure any required permits so you're fully set for launch.","launch",{"_49":203,"_178":204},"Launch","We create & publish your listing on top platforms, optimizing pricing & content for maximum bookings.","manage",{"_49":207,"_178":208},"Manage","BeenStays manages everything—guests, cleaning, and pricing—while you relax and earn steady income.","Contact Us","homeTestimonial",{"_212":213,"_69":214,"_215":216},"sectionLabel","Customer Testimonial","What Owners Say About Us","testimonials",[217,225,230],{"_218":219,"_178":220,"_221":222,"_223":224},"quote","They handled just exactly as agreed","I don’t need full control taken away. I just didn’t want to manage messages and pricing anymore. Beenstay stays focused and delivers exactly what they promise.","name","Daniel K.","location","Property Owner, Seattle, WA",{"_218":226,"_178":227,"_221":228,"_223":229},"Pricing worked immediately and bookings picked up","My place was already furnished and ready, so we skipped a lot of back and forth. Pricing started changing right away and bookings picked up. I like that I’m not locked into anything.","Emily R.","Airbnb Superhost, Los Angeles, CA",{"_218":231,"_178":232,"_221":233,"_223":234},"Competitive pricing that made sense","Other fees felt inflated. Beenstay’s pricing was competitive, and my returns improved almost immediately.","Laura M.","Short-Term Rental Owner, West Hollywood, CA","homeContact",{"_49":237,"_238":239,"_240":241,"_242":243,"_244":245,"_246":247,"_112":66,"_248":249,"_250":251,"_252":253,"_254":255,"_256":257,"_258":259,"_260":261,"_262":263,"_264":265},"Get Started Today","firstNamePlaceholder","Enter First Name","lastNamePlaceholder","Enter Last Name","emailPlaceholder","Enter Email","phonePlaceholder","Enter Phone Number","propertyAddressPlaceholder","Enter Property Address","disclaimer","By filling out this form, you agree to receive texts and emails from BeenStay","firstNameRequired","Please enter your first name","lastNameRequired","Please enter your last name","emailRequired","Please enter your email","emailInvalid","Please enter a valid email address","phoneRequired","Please enter your phone number","propertyAddressRequired","Please enter your property address","formSubmitted","Form submitted successfully","formSubmissionFailed","Form submission failed","homeFAQ",{"_49":268,"_269":270},"FAQ","questions",[271,276,279,282,285,288,291,294,297,300],{"_272":273,"_274":275},"question","How do Beenstay’s fees work and when do I qualify for the 5% or 8% rate?","answer","Beenstay offers two plans: Standard (7%) and Premium (10%) in Year 1. If your property is ready at onboarding and does not require setup support, your management fee starts immediately at 5% (Standard) or 8% (Premium). If setup support is required, the Year-1 rate applies, and starting in Year 2, the management fee automatically drops to 5% or 8%, regardless of how the property started.",{"_272":277,"_274":278},"What does it mean for my propery or STR to be “already live”?","A property is considered ready if it can go live without requiring setup guidance or onboarding support from our team, which typically means it is fully furnished, professionally cleaned, well-decorated, stocked with essential guest supplies, and has professional photos completed. The property does not need to be live already, but it must meet our readiness standards so we can move directly into pricing, optimization, and guest management without additional setup work.",{"_272":280,"_274":281},"What if my property isn’t ready yet?","If your property isn’t ready, Beenstay can provide setup guidance such as furnishing and supply recommendations, purchase lists, and coordination advice, including scheduling a professional photographer at the owner’s cost. In these cases, the Year-1 management fee is 7% on Standard or 10% on Premium, and if the owner cancels within 90 days of the first check-in date, a $2,500 setup service fee applies to cover the onboarding work provided.",{"_272":283,"_274":284},"Is there a long-term contract or any cancellation penalty?","There is no long-term contract. Owners with ready properties may cancel at any time without penalties, while owners who received setup support will be charged a $2,500 setup service fee only if they cancel within 90 days of the first check-in date. In all cases, owners remain responsible for honoring reservations booked before the cancellation date.",{"_272":286,"_274":287},"How much control do I keep over my calendar, house rules, and pricing decisions?","You stay fully in control of your property, choose when you want to use your home, set the rules guests must follow, and decide on any approval preferences, while we handle the daily pricing adjustments, guest communication, and operational work within the boundaries you set, ensuring you get expert management without ever losing ownership of key decisions.",{"_272":289,"_274":290},"Where is Full Service available and what does it include for owners who want completely hands-off hosting?","Full Service is currently available in select markets such as Washington State and South California, as well as Los Angeles and surrounding areas. This includes complete on-the-ground operations like turnovers, inspections, restocking, maintenance coordination, and guest issue resolution, combined with our pricing and marketing engine, giving owners a truly hands-off experience with transparent reporting and strong revenue performance.",{"_272":292,"_274":293},"How do cleaning, repairs, and maintenance work with Standard and Premium plans?","With Standard and Premium plans, owners hire, manage, and pay their own cleaners and maintenance vendors, while Beenstay sets the operational standards and provides scheduling guidance and coordination to keep turnovers smooth and guest-ready. Beenstay does not hire vendors, does not manage on-the-ground teams, and does not perform cleaning, repairs, or maintenance under these plans.",{"_272":295,"_274":296},"How do payouts work and when do I get my money?","Beenstay pays owners once per month, with payouts issued before the 15th for the prior month’s stays, along with clear reporting that shows booked dates, revenue, and fees. This provides predictable cash flow and full transparency into your property’s performance.",{"_272":298,"_274":299},"How quickly can my listing go live and start getting bookings?","Once a property is ready, listings typically go live within one to two days, and bookings sometimes come in within a few hours after launch. In most cases, we see bookings within the first one or two days, though timing can vary based on location, seasonality, and demand.",{"_272":301,"_274":302},"What’s the difference between Standard and Premium plans versus Full Service?","Standard and Premium plans provide digital management only, including pricing, listings, guest communication, and booking systems, while owners handle all on the ground operations such as cleaning, repairs, and maintenance. Full Service is available in Seattle, nearby cities in Washington State and South California. The plan includes complete local operations such as cleaning, inspections, restocking, maintenance coordination, and regulatory compliance, giving owners a full hands-off experience.","footer",{"_305":306,"_307":308,"_309":310},"privacyPolicy","Privacy Policy","termsOfService","Terms of Service","copyright","© 2025 BeenStay. All rights reserved.",{"_49":308,"_312":313,"_314":315,"_316":317},"intro","These Terms of Service (\"Terms\") govern your access to and use of the websites located at www.beenstay.com, along with any features, tools, products, or services provided through them (collectively, the \"Services\") by Beenstay, Inc. (\"Beenstay,\" \"we,\" \"our,\" or \"us\"). By using or accessing the Services, you acknowledge that you have read, understand, and agree to be bound by these Terms, as well as our Privacy Policy, which is incorporated into these Terms by reference.","importantNotice","PLEASE REVIEW THESE TERMS CAREFULLY. BY USING THE SERVICES, YOU ARE AGREEING TO MANDATORY ARBITRATION OF DISPUTES (AS EXPLAINED BELOW), A WAIVER OF YOUR RIGHT TO PARTICIPATE IN A CLASS ACTION, AND OTHER IMPORTANT LIMITATIONS. IF YOU DO NOT ACCEPT THESE TERMS, YOU MAY NOT ACCESS OR USE THE SERVICES.","sections",{"_318":319,"_326":327,"_336":337,"_341":342,"_350":351,"_359":360,"_364":365,"_370":371,"_375":376,"_380":381,"_385":386,"_396":397,"_409":410,"_414":415,"_419":420,"_453":454,"_462":463},"updates",{"_49":320,"_321":322},"Updates to These Terms","content",[323,324,325],"Beenstay may modify these Terms periodically. If a material change is made, we will attempt to notify you—such as by email, a notice within the Services, or by updating the \"Last Updated\" date on this page. Unless otherwise noted, changes become effective immediately upon posting. Your continued use of the Services indicates your acceptance of the updated Terms.","By using the Services after any amendment, you agree that the revised Terms apply retroactively to all interactions between you and Beenstay, including disputes that arose before the revised Terms were presented to you.","If you do not agree to updated Terms, you must discontinue use of the Services.","intellectualProperty",{"_49":328,"_321":329},"Use of Information & Intellectual Property Rights",[330,331,332,333,334,335],"All copyrightable content appearing on the Services is owned or licensed by Beenstay unless stated otherwise. Subject to applicable rights, Beenstay permits you to download or copy materials from the Services solely for your own internal, non-commercial purposes, provided that:","• You retain all copyright, trademark, and proprietary notices, and","• You do not reproduce or distribute the materials to third parties for commercial gain.","Any quotations or references to Beenstay's content must properly acknowledge Beenstay as the source.","Nothing on the Services grants you any license to Beenstay's or a third party's trademarks, patents, copyrights, or other intellectual property rights, whether by implication, estoppel, or otherwise, unless expressly provided in writing.","Except as authorized in these Terms, you may not modify, copy, distribute, publish, sell, or otherwise exploit any portion of the Services without Beenstay's prior written consent.","trademarks",{"_49":338,"_321":339},"Trademarks",[340],"All Beenstay names, logos, product designations, slogans, and related branding elements are trademarks or service marks owned by Beenstay and may not be used without Beenstay's written approval. Third-party marks referenced on the Services remain the property of their respective owners.","monitoring",{"_49":343,"_321":344},"Monitoring & Disclosure",[345,346,347,348,349],"Although Beenstay is not obligated to monitor activity on the Services, you agree that we may observe, review, or remove content in order to:","• Comply with legal or regulatory obligations,","• Maintain the proper functioning of the Services, or","• Protect Beenstay, its users, or the public.","Any submissions you provide (including ideas, feedback, comments, or other materials) are considered non-confidential, and Beenstay may freely use, reproduce, display, or distribute them for any purpose without obligation to you. You grant Beenstay a perpetual, royalty-free, worldwide license to use and create derivative works from anything you submit through the Services.","liability",{"_49":352,"_321":353},"Limitation of Liability",[354,355,356,357,358],"Your use of the Services is at your own risk. To the fullest extent permitted by law:","• Beenstay and its affiliates shall not be liable for any direct, indirect, incidental, consequential, special, punitive, or exemplary damages—including loss of data, revenue, or profits—arising from your use of the Services.","• All content is provided \"as is,\" and Beenstay does not guarantee its accuracy, completeness, or timeliness.","• Any reliance on information obtained through the Services is at your sole discretion.","Beenstay may update, correct, or modify the content at any time without notice.","warranty",{"_49":361,"_321":362},"Warranty Disclaimer",[363],"The Services, including all information, materials, and functionality, are provided without warranties of any kind, express or implied—including but not limited to warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, or uninterrupted availability. No advice or information you receive from Beenstay creates any warranty not expressly stated in these Terms.","thirdParty",{"_49":366,"_321":367},"Third-Party Links & Endorsements",[368,369],"The Services may link to websites operated by third parties. Beenstay does not control, endorse, or guarantee the content or practices of any third-party site. You assume all risks associated with accessing any externally linked content.","Before submitting personal information to third-party sites, you should review their privacy policies.","security",{"_49":372,"_321":373},"Security Obligations",[374],"You agree to comply with all security procedures required by Beenstay, including password protections and access controls. You must not attempt to access restricted portions of the Services without express authorization.","changes",{"_49":377,"_321":378},"Changes to the Services",[379],"Beenstay may modify, discontinue, or restrict access to any part of the Services at any time. Certain areas of the Services may be subject to additional or separate terms.","violations",{"_49":382,"_321":383},"Violations",[384],"Beenstay may suspend, limit, or terminate your access to the Services without notice if you violate these Terms. Beenstay retains all rights and legal remedies available.","userContent",{"_49":387,"_321":388},"User Content",[389,390,391,392,393,394,395],"By contributing reviews, media, comments, or any other materials (\"User Content\"), you grant Beenstay a perpetual, sublicensable, royalty-free license to use, publish, modify, distribute, and display such content across any medium.","You represent that your User Content:","• Is accurate and lawfully yours to share,","• Does not infringe third-party intellectual property, privacy, or other rights,","• Does not contain harmful code, and","• Is not unlawful, abusive, harassing, discriminatory, defamatory, or otherwise harmful.","Beenstay may remove or restrict User Content at any time and may cooperate with law-enforcement authorities when necessary.","acceptableUse",{"_49":398,"_321":399},"Acceptable Use Restrictions",[400,401,402,403,404,405,406,407,408],"You agree not to use the Services:","• To gain unauthorized access to systems or features,","• To impersonate others or misrepresent your affiliation,","• For unlawful, fraudulent, harmful, or abusive purposes,","• To promote illegal activities,","• To interfere with or disrupt the Services or Beenstay's infrastructure,","• To collect user information without consent,","• For commercial activities unrelated to legitimate Service transactions, or","• In any way that restricts another user's ability to enjoy the Services.","ageRequirements",{"_49":411,"_321":412},"Age Requirements",[413],"You must be at least 18 years old (or the age of majority in your jurisdiction) to use the Services. By accessing the Services, you confirm that you meet this requirement and can legally enter into these Terms.","governingLaw",{"_49":416,"_321":417},"Governing Law",[418],"These Terms are governed by the laws of the State of Washington, without regard to conflict-of-law principles. Any dispute not subject to arbitration must be brought exclusively in state or federal courts located in Colorado, and you consent to that jurisdiction.","disputeResolution",{"_49":421,"_422":423},"Dispute Resolution Process","subsections",{"_424":425,"_429":430,"_436":437,"_443":444,"_448":449},"informal",{"_49":426,"_321":427},"A. Informal Resolution",[428],"Before initiating legal action or arbitration, you must attempt to resolve the issue by emailing a detailed notice to team@beenstay.com. If the matter is not resolved within 60 days, you or Beenstay may begin a formal proceeding.","arbitration",{"_49":431,"_321":432},"B. Binding Arbitration",[433,434,435],"Any dispute arising from the Services or these Terms (\"Covered Matters\") will be resolved by individual arbitration administered by JAMS under its Streamlined Arbitration Rules. Consolidation procedures may apply if multiple related claims are filed.","The arbitrator—not a court—has exclusive authority to determine the enforceability and interpretation of these Terms.","Arbitration awards are final and binding.","exceptions",{"_49":438,"_321":439},"C. Exceptions",[440,441,442],"You may still:","• Seek relief in small claims court where permitted,","• Seek injunctive relief for intellectual property claims.","classAction",{"_49":445,"_321":446},"D. Waiver of Class Actions",[447],"BY USING THE SERVICES, YOU WAIVE THE RIGHT TO PARTICIPATE IN ANY CLASS, COLLECTIVE, OR REPRESENTATIVE ACTION AGAINST BEENSTAY.","optOut",{"_49":450,"_321":451},"E. Opt-Out Option",[452],"You may opt out of arbitration within 30 days of first accessing the Services by emailing your full contact information to team@beenstay.com with an explicit opt-out request.","electronicNotices",{"_49":455,"_321":456},"Electronic Notices & SMS",[457,458,459,460,461],"You agree that all legal notices, disclosures, and agreements may be provided to you electronically via email or via the Services, satisfying any legal requirement that such communications be \"in writing.\"","SMS Program: By providing your number, you expressly consent to receive automated transactional and marketing text messages (SMS/MMS) from Beenstay for booking updates, stay notifications, and support. Consent is not a condition of purchase. Msg & data rates may apply. Msg frequency varies.","To Opt-Out: Reply STOP.","For Help: Reply HELP or email team@beenstay.com.","Carriers are not liable for delayed or undelivered messages. Mobile information will not be shared with third parties for marketing purposes. See our Privacy Policy.","generalProvisions",{"_49":464,"_321":465},"General Provisions",[466,467,468,469,470,471],"• These Terms constitute the entire agreement between you and Beenstay regarding the Services.","• Failure to enforce any provision does not waive Beenstay's rights.","• If any portion of these Terms is found invalid, the remainder will remain enforceable.","• Headings are for convenience and do not affect interpretation.","• Your rights and obligations cannot be assigned without Beenstay's written approval; Beenstay may freely assign its rights.","If you have questions, contact team@beenstay.com.",{"_49":306,"_51":473,"_312":474,"_475":476,"_477":478,"_316":479},"Thank you for choosing Beenstay!","This Privacy Policy explains how Beenstay, Inc. (\"Beenstay,\" \"we,\" \"us,\" or \"our\") collects, uses, processes, and shares information about you—including information that can identify you personally (\"personal information\")—when you visit or interact with our websites, including any subdomains, and any other sites or online services operated by Beenstay that link to this Privacy Policy (collectively, the \"Website\"). It also describes the choices and rights you may have regarding that information.","statement","We value your trust and understand the importance of privacy. This Privacy Policy is intended to help you understand what we collect, why we collect it, and how you can manage your information.","effectiveDate","EFFECTIVE DATE: 12/12/2025",{"_375":480,"_486":487,"_517":518,"_572":573,"_594":595,"_646":647,"_656":657,"_696":697,"_703":704,"_725":726},{"_49":481,"_321":482},"Changes to This Privacy Policy",[483,484,485],"Beenstay may update or revise this Privacy Policy from time to time. If we make changes that affect how we collect, use, or disclose your personal information, we will update this Privacy Policy and may provide additional notice in a way we consider appropriate—such as a prominent notice on the Website, an email, or another direct communication.","Unless otherwise stated, changes will apply only to personal information collected after the revised Privacy Policy is posted. Where required by law, we will provide a separate notice or request your consent for material changes to our privacy practices.","To the extent allowed by applicable law, your continued use of the Website after a revised Privacy Policy has been posted (and after any required notices or consents) constitutes your agreement to those changes. You should review this Privacy Policy periodically to stay informed about our current practices. The \"Effective Date\" at the end indicates when this Privacy Policy was last updated.","informationCollect",{"_49":488,"_312":489,"_178":490,"_491":492,"_503":504,"_505":506},"Information We Collect","For the purposes of this Privacy Policy, \"personal information\" means information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or device.","If you register on the Website, transact with Beenstay, or otherwise interact with us, we may collect information such as:","personalInfoList",[493,494,495,496,497,498,499,500,501,502],"Name","Email address","Telephone number","Home address and ZIP code","Payment information (e.g., credit card details)","Date of birth","Transaction and booking history","Property-related information (e.g., home value, home location)","Company name and job title","Information about your traveling companions","otherInfoDescription","We may also collect other types of information, including marketing, technical, and behavioral data, such as:","otherInfoList",[507,508,509,510,511,512,513,514,515,516],"Behavioral or demographic information linked to personal information","Purchase or transaction data linked to personal information","Data from marketing opt-in lists, surveys, or publicly available sources","Unique identifiers (e.g., cookies, mobile device IDs)","IP address and general location derived from your IP address","Device and browser details (such as user-agent string, operating system, app usage)","Demographic details (e.g., gender, age range, income range) when not tied to a specific identifiable person","Browsing and usage behavior, including pages or content viewed, links clicked, time and date of activities","Search terms used to find or navigate to our Website","Latitude and longitude or other location data, where applicable","howCollect",{"_49":519,"_312":520,"_422":521},"How We Collect Information","We may collect information about you in several ways:",{"_522":523,"_532":533,"_542":543,"_550":551,"_223":561,"_564":565,"_568":569},"directly",{"_49":524,"_178":525,"_526":527},"a. Directly from You","We collect information you provide to us, such as when you:","list",[528,529,530,531],"Register or create an account on the Website","Join Beenstay as a property owner or partner","Submit an inquiry or booking","Fill out forms, respond to surveys, or otherwise communicate with us","cookies",{"_49":534,"_178":535,"_526":536,"_540":541},"b. Cookies","We use cookies—small text files placed on your device—to recognize you, remember your preferences, and understand how you interact with the Website. Cookies allow us to:",[537,538,539],"Measure and analyze Website usage","Customize content and experiences","Maintain your session, including saving login details or preferences","note","You can configure your browser to refuse cookies or delete existing cookies. However, if you do so, some features or sections of the Website may not function properly.","webBeacons",{"_49":544,"_178":545,"_526":546,"_540":549},"c. Web Beacons","Web beacons (sometimes called pixel tags) are tiny graphics or code that allow us to understand whether a page or email has been viewed or interacted with. We may use web beacons in our emails and on our Website to:",[547,548],"Track email engagement (e.g., whether you open an email or click links)","Measure the effectiveness of our communications","You can generally limit email-based web beacons by disabling HTML and viewing emails in plain text only.","webServerLogs",{"_49":552,"_178":553,"_526":554,"_540":560},"d. Web Server Logs","Our servers automatically record certain information when you visit the Website, including:",[555,556,557,558,559],"Your IP address","The pages you visit and links you click","The search terms that led you to the Website","Browser type and settings","Date and time of your requests","These logs help us understand usage patterns, diagnose issues, and improve our services.",{"_49":562,"_321":563},"e. Location Information","With your consent where required, we may collect or infer information about your device's location. You may disable location collection at any time by contacting us (see \"How We Communicate With You\" below) or adjusting your device settings.","socialSignOn",{"_49":566,"_321":567},"f. Social Sign-On","If you sign in using a third-party service (such as a social network login), you authorize that service to share certain information with Beenstay (for example, name, email address, profile image, or friend list) in accordance with that service's privacy settings.","thirdPartyData",{"_49":570,"_321":571},"g. Enhanced and Third-Party Data","We may supplement the information we collect with data from third-party data sources, such as vendors, commercial partners, and data providers (\"Data Sources\"). This may include customer lists, membership information, or data created through proprietary modeling or matching technologies. We may combine this information with the information we already maintain about you.","howUse",{"_49":574,"_312":575,"_576":577,"_586":587,"_588":589},"How We Use Information","Our primary reasons for collecting personal information are to operate, improve, and personalize our services, and to provide you with relevant information and offers. We may use your information to:","servicesList",[578,579,580,581,582,583,584,585],"Process bookings, transactions, and payments, and send receipts or confirmations","Facilitate your travel planning and property bookings","Provide property owners with information about their rental properties and booking performance","Recognize you on return visits to the Website","Manage and update your account, and communicate with you about your use of the Website","Respond to your questions, requests, and customer support needs","Monitor and analyze Website performance, usage, and trends","Improve and optimize the Website for user experience and functionality","marketingIntro","We also use personal information for marketing and advertising, including to:","marketingList",[590,591,592,593],"Show you relevant offers, promotions, or advertisements on the Website and on third-party sites","Conduct email and direct mail campaigns","Evaluate the effectiveness of our ads and marketing efforts","Determine which new services or products may be of interest to you","howShare",{"_49":596,"_312":597,"_422":598},"How We Share Information","We may share your information with third parties under the following circumstances:",{"_599":600,"_609":610,"_618":619,"_622":623,"_626":627,"_631":632,"_635":636,"_385":639,"_642":643},"serviceProviders",{"_49":601,"_178":602,"_526":603,"_540":608},"a. Service Providers","We work with third-party service providers that perform services on our behalf, such as:",[604,605,606,607],"Payment processing and fraud prevention","Data hosting, analytics, and research","Customer service and communication delivery","Housekeeping or property-related services for booking fulfillment","These providers are allowed to access personal information only as needed to perform their functions and are expected to protect it appropriately.","lawEnforcement",{"_49":611,"_178":612,"_526":613},"b. Law Enforcement and Legal Obligations","We may disclose information when we believe it is necessary or appropriate to:",[614,615,616,617],"Comply with applicable law, regulation, or legal process","Respond to lawful requests from government or regulatory authorities","Protect the rights, property, or safety of Beenstay, our users, or others","Enforce our terms, policies, or agreements","asPermitted",{"_49":620,"_321":621},"c. As Permitted or Required by Law","We may share your information as permitted or required by law, including in connection with legal claims, regulatory inquiries, or to exercise or defend our legal rights.","noSale",{"_49":624,"_321":625},"d. No Sale of Personal Information","Beenstay does not sell personal information to third parties for monetary consideration.","behavioralAds",{"_49":628,"_321":629,"_540":630},"e. Behavioral Advertising","Beenstay may participate in interest-based or behavioral advertising. Third parties may use cookies, web beacons, or similar technologies to identify your device and deliver ads tailored to your interests, based on your activity on our Website and other sites.","You can learn more about opting out of such advertising by visiting the Network Advertising Initiative (NAI) or Digital Advertising Alliance (DAA) websites.","marketing",{"_49":633,"_321":634},"f. Marketing Initiatives","We may share personal information or marketing-related information with third-party partners who help us execute online and offline marketing campaigns. This may include customizing messages and offers so that we can provide more relevant communications instead of generic or unrelated information.","partners",{"_49":637,"_321":638},"g. Partner Companies","We may share your personal information with selected partner companies whose products or services we believe may be of interest to you. If you prefer that we do not share your personal information with these partners, you may contact us as described in the \"How We Communicate With You\" section.",{"_49":640,"_321":641},"h. User-Generated Content (Blogs, Reviews, Testimonials)","If you submit comments, reviews, testimonials, or other content, that information may be publicly available. Information posted in these areas may be read, collected, and used by others.","sms",{"_49":644,"_321":645},"i. SMS Disclosure","No mobile information will be shared with third parties/affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services (e.g., customer service) is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.","protect",{"_49":648,"_312":649,"_248":650,"_526":651},"How We Protect Personal Information","Beenstay uses physical, technical, and organizational measures designed to safeguard personal information against unauthorized access, disclosure, alteration, or destruction. For example, we may use access controls, encryption, and contractual commitments with service providers.","That said, no method of transmission or storage is perfectly secure. You can help protect your information by:",[652,653,654,655],"Using strong, unique passwords","Keeping your login credentials confidential","Not reusing passwords across different websites","Notifying us promptly if you suspect unauthorized activity on your account or with your payment methods","rights",{"_49":658,"_312":659,"_422":660},"Your Choices & Rights Over Your Information","Depending on your location and applicable law, you may have certain rights regarding your personal information. These may include:",{"_661":662,"_665":666,"_681":682,"_448":693},"dataAccess",{"_49":663,"_321":664},"a. Data Access and Portability","You may have the right to request details about the personal information we hold about you, and, in some cases, to receive a copy of it in a structured, commonly used, and machine-readable format or request that we transmit it to another provider where technically feasible.","dataRetention",{"_49":667,"_312":668,"_526":669,"_673":674,"_675":676},"b. Data Retention and Deletion","We generally keep personal information for as long as necessary to:",[670,671,672],"Provide services to you","Fulfill contractual obligations","Comply with legal requirements","requestIntro","If you wish to request deletion of your personal information, you may contact us at team@beenstay.com. If you do so:","requestList",[677,678,679,680],"We may retain certain information to meet legal, tax, or auditing obligations.","We may retain information necessary for our legitimate business interests (e.g., fraud prevention or safety).","Information you shared publicly (such as property reviews) may continue to appear on the Website.","Some residual information may remain in backups for a limited time, but will be isolated and not actively used.","withdrawConsent",{"_49":683,"_312":684,"_685":686,"_687":688},"c. Withdrawing Consent & Restricting Processing","If we rely on your consent to process personal information, you may withdraw that consent at any time by contacting us and specifying which consent you wish to withdraw. Withdrawal does not affect processing that has already occurred.","restrictIntro","In some jurisdictions, you may have the right to restrict certain processing—for example, when:","restrictList",[689,690,691,692],"You contest the accuracy of your personal information","Processing is unlawful, but you prefer restriction instead of deletion","We no longer need the data for our purposes, but you require it for legal claims","You have objected to processing and verification is pending",{"_49":694,"_321":695},"d. Opting Out of Marketing Emails","You can stop receiving promotional emails by using the \"unsubscribe\" link included in such messages. Even if you opt out of marketing communications, we may still send transactional or service-related emails, such as booking confirmations or important notices about your account or our services.","communicate",{"_49":698,"_321":699,"_700":701,"_540":702},"How We Communicate With You","If you have questions, concerns, or requests regarding this Privacy Policy or our handling of your personal information—or if you wish to opt out of certain uses—you may contact us at:","email","Email: team@beenstay.com (Attn: Privacy)","If we are required to notify you about any event involving your personal information, we may do so via email, postal mail, telephone, or other reasonable means.","california",{"_49":705,"_312":706,"_707":708,"_709":710,"_715":716,"_717":718,"_719":720,"_721":722,"_723":724},"Your California Privacy Rights (CCPA)","If you are a California resident, you may have additional privacy rights under the California Consumer Privacy Act (CCPA).","rightsIntro","Subject to certain exceptions, California residents have the right to:","rightsList",[711,712,713,714],"Know what categories and specific pieces of personal information Beenstay has collected about them in the past 12 months","Know the categories of sources of that information, the business or commercial purposes for collecting it, and the categories of third parties with whom it was shared","Request access to or a copy of their personal information in a portable, readily usable format (where technically feasible)","Request deletion of their personal information, subject to permitted legal exceptions","noDiscrimination","We will not discriminate against you for exercising any CCPA rights, such as by denying services, charging different prices, or providing a different level of service, unless the difference is reasonably related to the value of your data.","exerciseRights","To exercise your rights of access or deletion, please submit a verifiable consumer request by emailing us at team@beenstay.com.","verification","We may need to verify your identity and the legitimacy of the request before taking action. You may designate an authorized agent to act on your behalf, consistent with California law.","selling","Beenstay does not sell personal information in the conventional sense for monetary value. However, we may allow third parties to collect personal information through the Website and share information with third parties for the business purposes described in this Privacy Policy.","civilCode","Under California Civil Code §§ 1798.83–1798.84, California residents may also request information about the categories of personal information we share with third parties for their direct marketing purposes, and the names and addresses of those third parties. To request such a notice, please contact us using the information listed above.","miscellaneous",{"_49":727,"_422":728},"Miscellaneous",{"_729":730,"_733":734,"_737":738,"_741":742},"sharedAccounts",{"_49":731,"_321":732},"Shared Accounts","If you share an account with another individual, your privacy preferences may apply to all users on that account.","children",{"_49":735,"_321":736},"Children","The Website is not directed to children under 18 years of age, and we do not knowingly collect personal information from children under 18.","otherWebsites",{"_49":739,"_321":740},"Other Websites","Our Website, emails, or applications may contain links to third-party sites. Those sites are governed by their own privacy policies, not this Privacy Policy. We encourage you to review the privacy practices of any site you visit before providing personal information.","international",{"_49":743,"_321":744},"International Use","Beenstay is based in, and the Website is hosted in, the United States. If you are accessing the Website from outside the United States, your information may be transferred to, stored, and processed in the United States or other countries where data protection laws may differ from those of your jurisdiction. By providing personal information to Beenstay, you expressly consent to such transfers and processing, as well as to the collection, use, and sharing described in this Privacy Policy and any related terms of use.","deviceInfo",{"_747":748,"_749":750,"_751":750,"_752":753,"_754":755,"_756":755},"userAgent","Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)","isMobile",false,"isTablet","isDesktop",true,"browser","unknown","os","actionData","errors"]